Özbay Furniture

Frequently Asked Questions.

01. The order

When do I receive my order?

Our delivery time is an average of 21-30 days.

Can I cancel my order?

If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.

02. Shipment

How will I make the payment?

We offer two payment methods.

1- You can shop with your credit card with the virtual pos system.

2- By contacting the customer representative, one half is in advance and half is at the customs stage.